WebDesk - Organized support for you. Simple for your customers.

WebDesk fits your demand.
Here are some examples:

• Manage your relationship with clients

  Quickly respond to your client's questions and requests, organizing the support and monitoring the evolution via reports.

• Have an internal help desk

  IT support, internal processes and other activities and functions can be organized into categories, deadlines, priorities and much more.

• Earn new business

  Allow potential clients to request price quotes and ask questions. Use this channel to provide post-sales support as well.

• Finally a reliable help desk tool.

  Luiz de CaprioAG360 Comunicação Digital

• WebDesk is used as an internal order manager, mainly for the IT team, making it easy to track the status of the tickets.

  Rafael MeloInformata

• WebDesk organized our support and became a new channel to talk to customers, eliminating the need for calling and sending e-mails.

  Ricardo de S. P. DellaDEPS Tecnologia

• With WebDesk we are able to manage all the clients’ information and orders to respond
  efficiently.

  Luis RigoMidia Logic

• We use WebDesk for internal communication and interaction between departments. In that sense, all the requests are registered and documented.

  Walney SeixasSobase

• I recommend WebDesk for all businesses that need a tool that is simple, practic and economic.

  Andrey SilvaA&T Comunicação

Gain total control over your work with a simple help desk tool like e-mail:

• Convenience

  Because it is an online tool, there is no installation required and you can access it anytime, anywhere, via the internet.

• Simplicity

  All of the functionalities are simple and user-friendly for your agents and clients.

• Productivity

  Facilitate decision making with priorities and deadlines, electing an individual who is responsible for the assistance.

• Organization

  In addition to having a general overview of what is happening now, you can also easily consult the historical.